Rapid response

When a company exploits your housing as a tourist accommodation, it's usual to distribute the insurance into two blocks: the owner keeps the insurance of the mainland of the property - the structure - and the operator contracts civil liability insurance of the tourist activity, because it's her that operates the accommodation versus third parties. The damage caused by a particular guest will first be covered with the reserve's bail and, if they exceed that, with the company's civil liability policy. Before signing, you have to demand in writing what cover every policy and the name of the insured person, and do not give them of course.

What policy the owner keeps

When you rent your house to a company that's going to exploit it turistically, you don't stop needing insurance: you're still the owner of the property, so Africa - That which covers the structure, fixed installations and construction elements of the house in face of fire, flood or similar damage - remains your responsibility as with any property situation. The important thing is to notify your insurer about the change of housing use: many home policies are designed for their own residence and can restrict or exclude cover if they detect that housing is exploited as a tourist accommodation without having been declared.

What the operator should secure

The company that will operate the housing as tourist accommodation is to hire the liability insurance: the policy that responds if a guest suffers an accident at home, if there is damage to third parties from tourist use, or if an element such as the pool leads to an incident. Several autonomous housing regulations for tourism use require this insurance as a condition for operation, though the exact details of cover and minimum amounts vary with the autonomous community, so we should check them with the current regulations of your area before we assume anything. In any event, as it's the company that operates the accommodation in front of third parties, the logic is that she have that policy in his name, not the owner.

guest damage: bail, platform and insurance

When a guest causes concrete damage - a breakage, a stain, a malfunction - the first level of coverage usually remains the bail charged at the time of booking, run by the person who operates the housing or by the booking platform itself in some cases. If the damage exceeds the amount of that bail, the civil liability policy of the activity of the operator will come into play. The owner's continent insurance, however, isn't normally intended for this type of incident as a result of tourism use: it's a different insurance with a different aim and to mix both concepts is the most common source of confusion between first-time rental owners.

What to order in writing before signing

Before concluding a fixed-income contract, it's reasonable to ask the company, in writing, for three concrete things: the name of the insured and the company of the civil liability policy of the activity, what exactly cover that policy - including if it cover specific elements of your house, such as swimming pool or fireplace, if you have them - and a copy of the conditions or at least of the current certificate of that policy. No serious company should have a problem with teaching them before they sign up and if they avoid or delay them without reason, that's a sign to be taken into account.

What's best to check before you sign, even if you're an insurance expert

No hace falta ser un experto en pólizas para hacer una revisión razonable. Comprueba que la fecha de vigencia de la póliza cubre todo el periodo del contrato, no solo el momento de la firma; que el importe de cobertura de responsabilidad civil parece proporcional al tamaño de la casa y al número de huéspedes que puede alojar —una casa de doce plazas con piscina necesita más cobertura que un apartamento de dos—; y que el documento que te enseñan es el certificado real de la aseguradora, no una simple factura de pago de prima. Si tienes dudas concretas sobre una cláusula, una consulta puntual a un corredor de seguros o a tu propio asesor suele costar poco frente al riesgo de descubrir un vacío de cobertura después de un incidente.

FAQ

Do you have anything to cover the booking platform (Airbnb, Booking) as well as that of the company?

Some platforms offer protection programs for hosts or owners but do not replace the civil liability policy of the activity that should have whoever operates the housing: they are complementary cover with their own conditions and boundaries, and they are not complete insurance alone. They should be treated as an additional layer and never as the only housing protection.

Do I have to change my home insurance if I rent the house to a tourist company?

Your insurer should be advised about the change of housing use, as many home policies are designed for their own residential use and may exclude or restrict cover if the housing goes into operation as a tourist accommodation. That's a phone call that's worth making before we sign, and not after a sinister.

Who pays if a guest breaks something or damages?

The first level of coverage is usually the guarantee that the company charges to the guest at the time of booking, and if the damage exceeds that guarantee, the civil liability policy of the tourist activity, which should be contracted by the person who operates the housing, enters. The owner's insurance, focused on the continent of the property, is normally not the one that responded to damage caused by the tourist use.

What should I order in writing before signing the rental contract?

The name of the insured and the company of the civil liability policy of activity, which cover exactly (including elements as a pool if the house has them), and a copy of the conditions or at least of the current policy certificate. It's unreasonable to sign without seeing that information.

Do the company that operates housing have a statutory obligation to have liability insurance?

Several autonomous housing regulations for tourist use require civil liability insurance as a condition for operation of the housing, but the exact details - minimum amounts and required cover - vary with the autonomous community and should be checked in the current regulations of yours before giving anything of course.

What if there's a fire or a flood in the house while it's rental?

That type of sinister affects the continent of the property, so it normally goes into the owner's home insurance, unless something else has been expressly agreed in the contract. That's why it's important that this insurance remains valid and up-to-date with the new use of the housing while the lease lasts.

What if the contents of the house - furniture, appliances - are damaged by tourist use?

Normal wear and wear and wear are usually not covered by an insurance system as they are considered as part of the habitual use of a rental house and this includes bail and a retirement clause at the same stage of the contract. A serious accidental damage to a particular household or furniture, however, may fall within the content cover if the owner or company have been expressly hired for that purpose.

Hector Clarke, founder of Bliss Homes

Hector Clarke

Founding of Bliss Homes. We operate tourist housing at 8 autonomous communities - flats and rural houses - with several with our own money. Meet the team →

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